Moving at Pace

Back in September I had a seat on the customer panel at Fusion5’s The Business Redesign Imperative events, in Wellington on the 8th and then Auckland on the 15th. Great to share the stage with Declan Burke and Kefyn Judson.

Declan was complaining there weren’t enough photos of him with the microphone, so I fixed that for him.

The day walked through the last three years of generative AI - the early days, the messy middle, and where most of us are now: adoption, and actually redesigning how we work around the new tools. There was a great comparison with Ford’s production line in 1913, when electric motors let them rethink the whole process. New tools forcing a redesign of work isn’t new at all.

What we’d tell ourselves

We got asked what advice we’d give ourselves back then, knowing what we know now. All three of us landed in the same place - I’d move at pace.

The other thing we kept coming back to - it’s a people project, not an IT project. It’s about building confidence with the people using it, and growing that over time.

Ryan Ashton summed it up nicely afterwards: the fuss is over, it’s getting down to sensible delivery. Couldn’t agree more :)